It was necessary to make some purchases in London Ontario recently and overall; They were positive experiences.
The first were some hardware bits and pieces which included a laptop from Computer Liquidators on Horton Street.
After tapping the keys for half an hour it became apparent that something was wrong and waltzed this pile of sicilcon & plastic back to the store.
I fully expected to be required to jump through the usual 1-800 hoops and possibly have to return it to the manufacturer, which would have been a real pain.
These folks simply took it to the back room, made a few phone calls and had a new keyboard installed within half an hour. No Fuss, No Paperwork! My kind of people! I’ve been back several times and heartily recommend them.
While all the staff are attentive and knowlegeable; The “Go To Guy” is Dean who seems to have Customer Satisfaction in his blood.
Since they’re big enough to serve me and yet small enough to know me; These are one of the few suppliers that I would feel comfortable doing an “Over the phone” deal with.
During the same visit to London; I needed some embroidery done for a client and gave Louies Sportswear & Promomotions a call and while the telephone receptionist was congenial; I still haven’t recieved a return call.
They don’t know who I am and what may be in the pipeline. It still amazes me that some-one would not even return a telephone enquiry and make a new contact.
See also my experience buying a new TV in London Read Here
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Teddy Towncrier CPP Towncrier-Media.com Supercharging Your Visions.
